Refund policy

Thank you for choosing Sacred Skin. We value the trust you place in our services. Please read our Refund Policy carefully to understand the terms related to cancellations and refunds.

1. General Conditions

All payments made through the Sacred Skin website are subject to this Refund Policy. By making a booking and payment, you acknowledge and agree to these terms.

2. Cancellations

If you wish to cancel your booking, it is crucial to note the following conditions:

• More than 24 Hours: If you cancel your booking more than 24 hours from the time the booking was made, you are eligible for a full refund.

• Less than 24 Hours: Cancellations made less than 24 hours from the time of booking will not be eligible for a refund.

3. No Shows

In the event that you do not show up for your booked treatment without notifying us in advance, you will not be eligible for a refund. We urge our clients to communicate any changes or cancellations in a timely manner.

4. Processing Refunds

Refunds eligible under the conditions mentioned above will be processed to the original method of payment within 7-10 business days. Depending on your bank's processing times, it may take a few additional days for the refund to reflect in your account.

5. Exceptions

While our policy is clear on cancellations and no shows, we understand that unexpected situations can arise. If you believe that you have a valid reason for requesting a refund despite not meeting the above conditions, please contact us, and we will consider your case individually.